This Privacy Policy applies to terracookware.shop (hereinafter referred to as “this Website”). We value your privacy and the protection of your personal information, and we are committed to ensuring the security of your information.
By using the services of this Website or making a purchase, you signify your agreement to the terms and contents of this Privacy Policy.
- Information We Collect
When you visit or use this Website, we may collect the following information:
Basic identity information (such as name, contact details, shipping address)
Order and transaction information (products purchased, payment records, etc.)
Device and browsing information (IP address, browser type, access times, etc.)
Customer support communication records
- How We Use Information
The information we collect is used for the following purposes:
To process and fulfill your orders
To provide customer service and after-sales support
To improve the website experience and our products/services
To prevent fraud and ensure transaction security
To send you notifications related to your orders (such as shipping updates)
- Information Sharing and Disclosure
We will not sell, rent, or unlawfully disclose your personal information.
Information may be shared only under the following circumstances:
With shipping carriers to fulfill delivery
With payment service providers to process transactions
When required by applicable laws and regulations
- Data Security
We implement reasonable technical and administrative measures to protect the security of your personal information and to prevent unauthorized access, disclosure, or alteration.
However, please note that no method of transmission over the Internet can be guaranteed to be 100% secure.
- Use of Cookies
This Website may use Cookies to enhance your browsing experience; for example:
To remember the contents of your shopping cart
To analyze website traffic data
To optimize page loading speeds and content recommendations
You may disable Cookies in your browser settings, though this may affect the functionality of certain features.
- Third-Party Services
We may utilize third-party services (such as payment platforms, shipping systems, etc.). These services have their own respective privacy policies, and we recommend that you review their terms as well.
- Policy Updates
We may update this Privacy Policy from time to time in response to business needs or legal requirements. Any updates will be published on this page.
By continuing to use this Website, you signify your acceptance of the updated policy terms.
- Special Note
Due to continuous changes in market conditions and operating costs—and in light of sustained financial losses—the merchant has decided to undertake a phased adjustment and optimization of its operational structure. Nevertheless, we remain committed to prioritizing the security of user information and ensuring a consistent, high-quality service experience.